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Monthly Archives: April 2015

Channel Not Ready to Sell? Maybe You Are Training Them Too Much Like Your Own Sales Reps… (Part 3 of Series)

The last 2 weeks, we’ve been talking about channel partner enablement and the gaps in industry practices that limit technology vendors’ success in creating revenue through their channels.

Channel Not Ready to Sell?

This week we will focus on Natural Law #3 – Channel Sales Training ≠ Vendor Rep Sales Training

Stop and think about that statement for a minute. Do you think it is true? I’d wager if you asked 10 colleagues in the tech industry this question over lunch, you would get nearly universal disagreement.  However, what I’ve seen working with tech vendors and their channels over the past 20 years is that,

                          while the sales training needs for your channel partners and vendor reps sales are similar, they are different in some important ways that require tech vendors to train their channels’ sales team differently than how they train their own sales reps…

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Channel Not Ready to Sell? 2 Simple Steps to Enable Channel Revenue (Part 2 of Series)

In last weeks’ post I talked about the “5 Natural Laws of Channel Enablement”, and how following these approaches can help technology vendors “Climb out of the Box™” and drive more revenue through their channels. We also talked in detail about Natural Law #1 – the importance of enabling your partners to do something specific – not just know more about your product.

The 5 Natural Laws of Channel Enablement

  1. Enable Your Channel to Do something (not Know something)
  2. Enablement ≠ Training – Training and Tools must go “hand-in-hand”
  3. Channel Sales Training ≠ Vendor Rep Sales Training – Enable Channel partners based on how they sell
  4. Enablement must be “Packaged” within a Channel Program, to drive adoption and channel revenue
  5. Sales Engagement: How channel enablement becomes revenue $

This week I will talk about talk about Natural Law #2 and difference between enabling your channel and training your channel…

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Channel Not Ready to Sell? Perhaps You are Violating One of the “5 Natural Laws of Channel Enablement”? (Part 1 of a Series)

Channel Not Ready to Sell?  First of a 5-Part Series

One of the critical success factors in GTM Program is how well a technology vendor engages with the channel to jointly sell.  The channel enablement team must face a broad set of challenges, ranging from how to onboard new partners, assure that partner sales teams, their SEs, and often their consultants have the information they need to be successful.  And these tasks need to be supported in introductory and advanced versions, for multiple products and solutions.  As if this wide-ranging charter is not enough of a challenge, “enablement” teams must deal with the inevitable tension between Sales Organizations and Field Readiness teams that train sales reps and SEs and feel that Channel is never “enabled enough” and don’t factor in that partners are not required to take vendor training (or to sell their products…).

In my experience, many of the common approaches to channel “enablement” are ineffective, and part of the many outdated, “Boxed” set of practices in the tech industry that have evolved over the years,  based on the old world of hardware-centric selling. These practices limit vendor success and revenue.  Providing proven alternatives to these types of practices is a big part of the Andrews Consulting Group focus, to help technology vendors “Climb Out of the Box”, and accelerate revenue for their products and partnerships.  Check out my post, “Are You Executing Outside of the Box? – The Checklist”,  to see see how your organization compares to these practices.

So how can technology vendors address these challenges, and drive more revenue through their channel? 

A good way to think of best practices for channel enablement is in terms of the 5 Natural Laws of Channel Enablement below. In today’s post I will talk about overall needs for channel enablement, and Natural Law #1 in more detail. (more…)